The Ministry of Consumer Affairs, Food and Public Distribution, Govt of India has launched the portal named Right to Repair Portal India. With the help of this portal, consumers will be given a chance to repair their products at an efficient price instead of buying new products at high prices.
Some of the essential sectors for the initial focus of the framework are farming equipment, mobile phones and tablets, automobile equipment, etc. Get information about the Right to Repair Portal India like the complaint process, providing benefits, etc. on this page.
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Right to Repair Portal India
The portal will help in reducing the mountain of e-waste that increases each year and will also boost business for small repair shops which is an important part of the local economies. Users who are not satisfied with the services provided to them or have any other problem then they can file a complaint. Get detailed information about it here.
righttorepairindia.gov.in Portal India: Highlights
| Name of the Portal | Right to Repair Portal |
| Introduced By | The Ministry of Consumer Affairs, Food and Public Distribution, Govt of India |
| Beneficiaries of the Portal | Indian Consumers |
| Location | All Over India |
| Official Website | https://righttorepairindia.gov.in/ |
Benefits of this portal
Here are some of the key benefits of Right to Repair Portal:
- Users will able to make a simpler as well as practical approach to fix the selected product with the help of the portal.
- Customers will be offered various services with the help of the portal, such as maintenance, product repair, warranty information, replacement parts, and others.
- The portal offers details of various services which is being provided by the official service providers, details about the warranties on the product and contact details of the respective service providers.
- Users will be to able to get their hands on the information about the maintenance of the product and the repair process on the portal.
- The platform is going to provide several benefits to the users by providing quick services to them.
Product Categories Available Under the Right to Repair Portal
Below is the list of product categories available under the Right to Repair Portal:
| Wireless headphones and Earbuds | Tractor parts |
| laptops | Harvesters |
| Universal Charging ports/cables | Water Pump Motor |
| Batteries | Mobiles |
| Servers and Data Storage | Tablets |
| Hardware and Softwares | Passenger vehicles |
| Printers | Microwaves |
| Water Purifiers | Air Conditioners |
| Washing Machines | Geysers |
| Refrigerators | Electric Kettles |
| Televisions | Induction Cooktops |
| Integrated / Universal Remote | Electric vehicles |
| Dishwashers | Three Wheelers |
| Mixer Grinders | Two-wheelers |
| Electric Chimneys |
How to Register a Complaint Online at Right to Repair Portal India?
The following paragraph includes the detailed procedure with the help of which one can file a complaint. The following are the steps to file a complaint on righttorepairindia.gov.in Portal:
- The process can be started by visiting the official web portal of the Right to Repair Portal i.e., https://righttorepairindia.gov.in/
- Secondly, you will land on the home page of the portal.
- Go to the list of options available horizontally at the top of the screen.
- Find and click on the Important Links options and a new page will form on the screen.
- Now, you need to scroll down the page till you see the Centralized Public Grievance Redress And Monitoring System (CPGRAMS) option.
- Click on that option, and the users will be led to a new portal.
- After that, you are required to tap on the Grievance portal, and a drop-down menu will form.
- You must click on the Lodge Public Grievance option and get access to the form after the successful registration.
- Enter all the asked details on the form and finally submit your complaint.
Right to Repair Portal India: Important Links
| Visit the Website | Right to Repair Portal Link |
| File Complaint | Right to Repair Complaint Link |
Frequently Asked Questions
How many sectors are covered under the Right to Repair Portal India?
A total of four sectors have been covered under the Right to Repair Portal i.e., Farming Equipments, Mobile and Electronics, Consumer Durables, and Automobile Equipments.
Does the Right to Repair Portal change the right to choose of the consumer?
No, the portal does not change the right to choose of the consumer. Right to Repair Portal is going to provide consumers with who, what, where, why, when, how, and for how much their products are to be repaired.
What is the Right to Repair Portal?
The officials have prepared a single platform named Right to Repair to provide consumers with easy access to essential information on the maintenance and repair of the products.
Can consumers check the genuineness of the components?
Yes, consumers can check the genuineness of the components online. The standards or hallmarking notified for the provided components will be displayed with the help of this portal.
Can Consumers check the price of the product?
Yes, the portal has enabled the offer to check the price of the product.